KMKB0034: You receive a "Unable to copy file (filename) to (folder) - you may have insufficient privileges, or you may have run out of disk space" message when installing a keyboard

Symptoms

When you install a keyboard or a package for Keyman Desktop 7.0, you may receive one of the following error messages:

Unable to copy file (filename) for the package to (path) - you may have insufficient privileges, or you may have run out of disk space.

Unable to copy file (filename) to (path) - you may have insufficient privileges, or you may have run out of disk space.

Cause

This error can occur when a corrupted keyboard installation has been left on the computer.

Resolution

To resolve this issue, you must delete the corrupted keyboard from your computer. Take a note the path given in the error message.

  1. Click Start menu, Run (on Windows Vista, hold Windows key and press R)
  2. Enter the path given in the error message and press OK.
  3. In Explorer, navigate to the parent folder and delete the folder you originally navigated to.

For instance, if the folder given was C:\Documents and Settings\All Users\Application Data\Tavultesoft\Keyman Engine 7.0\Keyboard\Greek, then you would delete the folder Greek and all its contents from the C:\Documents and Settings\All Users\Application Data\Tavultesoft\Keyman Engine 7.0\Keyboard folder.


Applies to:

  • Keyman Desktop Corporate 7.0
  • Keyman Desktop Light 7.0
  • Keyman Desktop Professional 7.0

KB article KMKB0034 created on 06 Oct 2007

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